REPRODUCED BY THE KIND PERMISSION OF LIVING NORTH MAGAZINE
Stone Love
With more than 20 years of experience, Paul Coyle & Son is the name you can trust when it comes to the supply, installation and restoration of natural stone, slate and terracotta.
Paul has built up his business from his beginnings dealing with basic tiling of kitchens, floors and conservatories, to where he is today: dealing with prestigious names and venues across the North East and beyond. His clients are as varied as professional footballers, Newcastle University and the iconic Alnwick Castle.
His portfolio runs from full stone floor restoration projects on floors which are hundreds of years old, to the supply and fit of brand new, modern flooring. But one thing that hasn’t changed over the years is Paul’s commitment to outstanding quality in all aspects of his work.
Paul’s son Regan, who joined the business over four years ago, shares that commitment. ‘I feel being a family-run business demonstrates to clients that we’re here to stay,’ says Paul, ‘and training Regan ensures that the business will continue hopefully long in to the future. It’s vital that good training is given and we often attend courses to keep up to date with new ideas and ways of working.’
Restoration is a key part of their business – and often this means that Paul and Regan need to offer a continued service to customers who have had floors installed, returning occasionally over the years to restore the floor to its original condition. A typical restoration takes around three days, and involves carrying out repairs (which can include cracks, chips or stone replacement), then a deep clean (including the grout lines), and finally a full diamond polish (or whatever finish the client chooses).
They can also apply high-tech coatings (including anti-slip coatings), carry out stain removal, sealing, grinding and resurfacing. They also offer full bathroom conversions and wet rooms, as well as Karndean and Amtico floor coverings. The fact that so many customers ask Paul and his team to return proves that their personal service and finish are second to none. The feedback Paul receives speaks for itself. He is number one out of 2,500 flooring and tile companies on business review site Free Index, with more than 120 of his customers having left outstanding reviews. The numerous testimonials on the website further confirm the outstanding service you can expect from Paul and his whole team.





