From tiling kitchens and conservatories to restoring the floors at Alnwick Castle, Paul Coyle has come a long way in his business, and he’s still striving to bring his clients more and more services.

Paul Coyle & Son have over 20 years of experience supplying, installing and restoring natural stone, slate and terracotta. Paul’s business has made leaps and bounds since the early days of tiling kitchens and conservatories, and he now counts prestigious names across the North East such as Alnwick Castle and Newcastle Football Club among his clients. Whether restoring a 300-year-old stone floor within Alnwick Castle or installing a new stone floor, Paul’s dedication to the quality of his work has never wavered, and his son Regan, who joined the company five and a half years ago, shares that commitment too. Paul and Regan regularly attend training programmes and refresher courses together to ensure the services they offer remain cutting-edge, proving to their clients that this family-run business is ready for new challenges and demands

Customer satisfaction is a vital part of their work, as once a client’s floor has been installed, they will return at the client’s request for care and maintenance or for a restoration, generally after around three years, where the floor is stripped, deep cleaned, and diamond-polished to the client’s specification, either honed, semi-glossed, or full-glossed. This is an opportunity to repair any chips or damage to ensure the floor is maintained to the highest standard. Scratched glass restoration and re-polishing is now available – this is highly specialised work, and whether it’s in a shop, home, or commercial premises, Paul and Regan can sort it for you. In most cases, the glass can be repaired back to scratch-free without being replaced, which is particularly important in the retail industry because it means little or no disruption to trade, and does not have an adverse effect on security. As well as being a much more efficient process, glass re-polishing also comes at a fraction of the price of replacing, especially when it involves hardwood timber doors and windows, where the beading can’t be removed as easily as it can for a PVCu window or door. Glass damage can also occur due to incorrect cleaning methods, sticker removal, and installation using scrapers, especially on building sites where such incidents occur regularly. Paul’s team will be offering commercial home builders a fi xed price repair or replace deal, where if the unit cannot be repaired, it will be replaced (subject to terms and conditions).

They also offer full bathroom conversions and wet rooms, as well as Karndean and Amtico designer floor coverings. The glowing reviews Paul and his team receive on a regular basis demonstrate the high quality of their work. They are number one out of 1,237 UK tilers on business review site Free Index, and customers always praise their professional yet friendly approach. You can be sure of outstanding service from Paul and his whole team, whatever your needs.